We respect your privacy and would like to make you comfortable in sharing information with us as you shop with us. We do collect certain data and details provided by you during the registration process together with information we gain while you use our service and during your visits to our website.
However, please do note that we do not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.) or Bank Account details. When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization. At no time during the purchase process or thereafter does wholefoodskart.com have access to, or store, your card account information. We may collect some additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We would like to assure you that we will only collect such information as is necessary and relevant to us to provide and improve the services available on this website.
You may terminate your account at any time by writing to us at wholefoodskart.com from the email ID you have used for creating your account login, and mention “Please close my wholefoods.co.in account” in the subject line. We will disable access to your account within 2 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.
You can offer your views, suggestions, if any, by submitting the filled in feedback form online.
We provide shipping through our logistics partner, Overnite Express. As a promotional effort we are currently providing Free Shipping to any location in India. Typically we are able to deliver in most locations within 1-2 Days. Whilst every effort is made to adhere to this, there maybe instances where shipment may take longer than that. We hope you will bear with us. For faster delivery, do place your orders by 9 am and we will endeavour our best to have it delivered the next day. Track your Order through our website and in case of any inordinate delays, do inform us at your earliest convenience.
We hope you have a pleasant experience shopping at wholefoods.co.in. We value and look forward to your feedback.